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Instructions for
Connecting to
Remote Technician
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Make sure that
a Henry Schein - Office Automation Team technician is aware that you are connecting to
remote support by calling (877) 483-0382
extension 1.
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Fill out the
fields to the left, then press the "Connect" button.
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A window will
appear, press the "Download" button.
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If asked what
to do with file, choose "Run" or "Open". You may be
asked twice.
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You should now
see a window that says "Waiting for a technician".
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